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AECIM - Asociación de Empresarios del Metal de Madrid

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Ficha de la oferta

TOP CUSTOMER ( French, Italian and English)

- Internet

Importante empresa sector Internet selecciona un perfil de TOP CUSTOMER para gestión de cuentas con nivel alto de Francés, Inglés, Inglés y Español Detalles del cliente Importante empresa sector Internet Descripción de la oferta · Create relationships with sellers based on a passion to deliver a best-in-class service and a connection to the business of sports, music and entertainment.



· Support customers on all transactional issue through email, chat and phone, while leading the business in the highest quality of customer service.



· Understand the systems used to support sellers (Business Objects, Internal/external tools, etc.)



· Must be able to learn and adjust to situations quickly while working under pressure



· Able to identify problems before they come large scale issues



· Exceed team metrics on a daily basis.



· Provide rapid assistance to our customers while still maintaining the quality that StubHub expects.



· Effectively uses all available technology tools and resources to resolve customer inquiries.



· Develop and maintain knowledge of StubHub organizations and their functions in order to solve problems for customers or escalate issues to the appropriate department(s)/group(s)



· Develop and maintain a detailed knowledge of StubHub's products and services. Perfil del candidato · Italian, French, English and Spanish

1-2 year's experience in Customer Service, sales or similar is required.



· Excellent oral and written communication skills.



· Proficient in Microsoft programs.



· Maintain professional relationships with coworkers at all times.



· Comfortable to work in multi-cultural setting environment.



· Bachelor's Degree or Equivalent Oferta de empleo - Salario: 18.000€

- Contrato: Temporal con opción de ir ampliando

- Lunes a Viernes de 9 a 18.00h

- Madrid Centro

Agente
TOP CUSTOMER ( French, Italian and English) (Marketing)
1 Vacante(s)

Todas - Madrid (Comunidad Autónoma Madrid)


Requisitos

Experiencia Laboral Al menos 0 año
Estudios mínimos Bachillerato
Requisitos mínimos · Italian, French, English and Spanish

1-2 year's experience in Customer Service, sales or similar is required.



· Excellent oral and written communication
Coche propio

Contrato

Duración 6
Jornada Laboral Jornada Completa
Salario Entre 15.001 € y 18.000 € (€) Bruto/Anual

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